Companies that successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn,…
Continue readingThe Newest Strategy in the Block: Total Experience (TX)
Last October, when the reality of the pandemic became apparent worldwide, Gartner Inc released its top strategic technology trends for 2021. …
Continue readingThe Pandemic Effect: Best Practices to Tackle Hybrid Model Contact Center Work Culture
Make your hybrid contact center a lot more efficient with the significant advantages it offers.
The advent of the pandemic has forever changed …
Continue reading5 Key Considerations for selecting the Best AI chatbot | Sensiple
What is AI chatbot? AI or Conversational bots are a piece of software program that simulates human-like conversations with the aid of NLP.
The need…
Continue readingAI capability can reduce 60% efforts of HR Teams
Undoubtedly, there is an unexpected growth in artificial intelligence in recent times. At the moment, AI and automation have become complementary.…
Continue reading9 important factors to consider before changing your FIX engine!
FIX engine is a FIX protocol-based messaging infrastructure designed for high-frequency trading and to facilitate the online trading and it …
Continue readingWhat an Order Management System? | Why Choosing an OMS?
Many financial firms have been trying to avoid the situation of changing their Order Management System due to the hectic process they have to undergo.…
Continue readingThe ultimate cheat Sheet for FIX Protocol Testing
Automating the expensive and error-prone process of manually testing trading systems will reduce the dependencies on counterparty test environments,…
Continue readingSafeguarding against fatal chemicals: How God’s Eye implements PPE compliance?
Chemical manufacturing industries are highly vulnerable to industrial accidents for they’re at the top chart in the likelihood of causing hazards…
Continue readingReporting near misses, sentinel, and adverse events in real-time: enjoy an accident-free workplace with God’s Eye
God’s Eye: an intelligent safety observer
Near misses can be constructive with God’s eye as they provide you with the right learning opportunities.…
Continue reading