As we look ahead to the future of customer service, the rise of cloud contact center solutions is poised to transform the industry. By 2024 and beyond,…
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Revolutionizing Contact Center Services with WebRTC and Automated Caller Distribution with Round Robin Algorithm
In the dynamic realm of customer service, where every interaction is a moment of truth, innovation becomes the importance for transformative …
Continue readingRevolutionizing Software Delivery: Mastering CI/CD for NodeJs Apps on GCP
Continuous Integration/Continuous Deployment (CI/CD) has become a fundamental practice on modern software development. By automating the…
Continue reading3 Successful Implementation Models for Your Organization’s Cloud Migration Services and Modernization
When it comes to fulfilling your cloud needs, Sensiple is the perfect partner to accompany you on your journey. With extensive experience in cloud…
Continue readingCloud Migration: 5 Key Business Drivers for Successful Cloud-native Modernization
In the intensely competitive market that exists today, businesses adopting cloud-native technologies to transform their infrastructure and…
Continue readingEffective Planning for Chatbot or Virtual Assistant Implementation
As OpenAI disrupts the world with ChatGPT and GPT4, large organizations are increasingly focused on leveraging artificial intelligence to streamline…
Continue readingTransform Energy with Hybrid Cloud Technology and Drive Down Ecological Costs
Today’s energy sector is undergoing a significant transformation, with a pressing need to transition towards cleaner and more sustainable…
Continue readingHow does Cloud Computing help pharmaceutical companies?
The Pharma sector is characterized by its complex operations and vast amounts of data that must be stored, processed, and analyzed. In recent years,…
Continue readingMaximizing Patient Experience with Cloud-Based Contact Centers
Did you know that missed appointments cost the US healthcare system an estimated $150 billion annually? With healthcare customer service expectations…
Continue readingHow Cloud based Data Analytics Benefit Manufacturing Companies
Did you know that the average manufacturing company generates approximately 1.6 terabytes of data each day? From machine performance metrics…
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