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Sensiple March 20, 2023 Views: 555 Ratings:
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Make your customer interactions friction-free with ConverSense

Adding AI to your customer experience without compromising the human touch necessitates a unique set of skills and a cloud contact center platform.…

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Contact Center Automation Strategies to Boost Efficiency
Sensiple January 25, 2023 Views: 574 Ratings:
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Successful Contact Center Automation Strategies to Meet Fast-Changing CX Expectations

Effective contact center Automation strategies are crucial for businesses striving to provide outstanding customer experience, and integrating…

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Top Contact Center Services and Trends
Sensiple January 11, 2023 Views: 537 Ratings:
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Top Contact Center Services and Trends

As we set foot into the new year, businesses are eager to know which contact center trends will impact and boost their customer experience and which…

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Conversational AI for Customer Experience
Sensiple October 14, 2022 Views: 498 Ratings:
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Transform the Customer Experience in Your Contact Centers with Conversational AI

Conversational AI for customer experience is a lifeline that enables fast and efficient call center interactions as per customer demands. To …

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Sentiment Analysis For Customer Service in Your Contact Center
Sensiple July 26, 2022 Views: 461 Ratings:
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How Sentiment Analysis Can Drive Empathetic Customer Service in Your Contact Center

Good brands know what their customers want, but the best brands understand how they feel! Identifying customers’ perceptions about their products…

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5 Factors To Consider Before Selecting Your AI Chatbot
Sensiple November 18, 2020 Views: 695 Ratings:
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5 Key Considerations for selecting the Best AI chatbot | Sensiple

What is AI chatbot? AI or Conversational bots are a piece of software program that simulates human-like conversations with the aid of NLP.

The need…

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ai-capability-can-reduce 60 efforts of hr teams
Sensiple August 17, 2020 Views: 674 Ratings:
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AI capability can reduce 60% efforts of HR Teams

Undoubtedly, there is an unexpected growth in artificial intelligence in recent times. At the moment, AI and automation have become complementary.…

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